I finally winter break, yes, they finally reached the 10 days that I dreamed for 2 years: D ... I really had a good, relaxing, playing, resting and looking for things to learn ... but now I want to complain to the CFE because he was absent
Before I went to my ranch failing light in my house, I called 071 and told me that he had a report of failure and as a crew was already in the process of fixing it and even told me that walking in a street nearby. Honestly, I was left with a good impression of the service of the CFE, but ...
Already at the ranch, the second day was also light, not completely, but fortunately low, the voltage was enough to run the lap and the psp: D (uff!) ... but then I thought to myself, "call them in the end than the CFE if they answer", especially when I read in your receipts as they have "response times" well-defined: 2, 4 or 10 hours to restore supply depending on the severity of the problem.
And that got me calling from the phone ... take a while to answer ... finally answer ... I ask the reason for the call and when I ask my data I ask, "zip code?" ... mmm no, and had told them which is a village, and the receipt says no postal code, only the name of the community and also asked me for meter number and service number if they come on the receipt, and I thought . oO (no later than early morning light will again ...)
The next day was the same, with light to medium ... went to Tulancingo and returned to report the fault, we expect another day ... all ...
next day we saw some of my neighbors around a pole trying to climb the "
lasted us a taste, I think day and a half and again we were without power, so I do not think too much and went to see if it was the same problem. And yes, the blade had fallen.
With the necessary parts and proper tools (some made by ourselves for the occasion) was a matter of 15 minutes reestrablecer supply. I imagine that a truck CFE team will not take more than 5 minutes to fix, but the problem is that never came.
Yes, the service is in a village, but much is not inaccessible, and if the CFE is a "world-class company" I think